We care about patient satisfaction and strive to make your experience a 10 out of 10. Please remember to provide us with feedback through Press Ganey. Your survey will come by email initially, then U.S. Mail as a reminder in needed. We request your feedback and use it to improve our satisfaction and service delivery.
You may contact the following entities to express any concerns, complaints, or grievances:
Raleigh Neurosurgical and Spine Facility
Administrator or Clinical Director
5241 Six Forks Road Raleigh, NC 27609
(984) 884-1600
State Agency
North Carolina Department of Health and Human Services,
Division of Health Service Regulation Compliant Intake Unit
2711 Mail Service Center
Raleigh, NC 27699
(800) 624-3004 or (919)855-4500
Medicare
Office of the Medicare Beneficiary Ombudsmanwww.cms.gov/center/special-topic/ombudsman/medicare-beneficiary- ombudsman-home
Accreditation Association for Ambulatory Health Care (AAAHC) (847) 853-6060
[email protected]